Training

Telexindo Bizmart menyelenggarakan pelatihan-pelatihan yang dikemas dalam bentuk in-house training, public training dan workshop. Beberapa pelatihan yang dilaksanakan diantaranya adalah :

  1. Certified Contact Center Team Leader (CCTL)
  2. Certified Contact Center Supervisor (CCCS)
  3. Certified Contact Center Manager (CCCM)
  4. Certified Contact Center Quality Assurance (CCQA)
  5. First Step To Contact Center Services
  6. First Step To Outbound Contact Center
  7. Going The Extra Miles
  8. Contact Center Great Ideas
  9. Writing Skills and Social Media
  10. Contact Center Analysis
  11. Build Contact Center Service Culture
  12. Workshop Design Telemarketing Campaign
  13. Workshop Contact Center Quality Assurance
  14. Workshop Design Contact Center
  15. Workshop Forecasting & Scheduling
  16. Workshop Quality Assurance
  17. Contact Center Social Media
  18. Telephone Courtesy
  19. Contact Center Service Spirit
  20. Design Powerpoint Presentation
  21. Presentation Skill

Brosur dapat diunduh di sini

Untuk informasi detail mengenai program pelatihan kami, silahkan menghubungi sales@telexindo.com atau telepon 021-8379-5599